Horizon Cloud Service Console Access Weekly Maintenance is now complete.
Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems.
Posted Dec 18, 2025 - 18:47 UTC
Investigating
Horizon Cloud Service First-Gen is undergoing the weekly scheduled maintenance on the Horizon Cloud Console Access.
Maintenance Window:
• Start: Thuresday, December 18, 2025, 03:30 UTC • End: Thuresday, December 17, 2025, 06:30 UTC
Impact: • There is no impact on end-users and their ability to connect to their desktops. • During this maintenance there will be a brief (not more than 2 minutes) downtime on the Administration Console. Administrative functions will be unavailable or may appear offline during this period.
Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems.
Additional Information and Support: Please visit Service Support Website at Customer Connect to submit a case through Customer Connect. For information on contacting service support, see How to file a Support Request in Customer Connect (2006985).
Thanks for your patience.
Additional Information: Omnissa Horizon Cloud Service Team will provide additional updates on our Unified Status page until the maintenance activity is complete.
Posted Dec 18, 2025 - 18:46 UTC
This incident affected: Console Access (Horizon Cloud Admin Console) (Console Access (Horizon Cloud Admin Console) – AP Australia East (New South Wales)).