DZ Test
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Apr 14, 2026 - 12:06 UTC
In progress - We will be undergoing scheduled maintenance during this time.
Apr 14, 2026 - 12:06 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Apr 15, 2026 12:05 - Sep 14, 2026 14:05 UTC
Workspace ONE Intelligence: Service Degradation / United States (Full Region)
Investigating - Workspace ONE Intelligence has detected service degradation in the United States.

Only customers using the Sandbox instance are affected.

Affected customers may observe:

- Data submitted to Intelligence may take longer than normal to appear in the UI, be included in reports, or be processed by Freestyle workflows.

The Workspace ONE Intelligence team is actively investigating these issues, and will provide further status page updates.
Feb 25, 2026 - 17:54 UTC
Horizon Cloud Service: Horizon Cloud console Admin users fail to login - (Region)
Investigating - VMware Horizon Cloud Service monitoring team has identified an intermittent issue with Control Plane located at (Region). Customer Admin users may intermittently see issues in login and also face issues in editing the pools on Admin Portal. Our team is working on the issue with high priority. We keep you posted with further updates shortly.

Impact:
Admins may intermittently see issues in login to Admin Portal
Admins may see issues in editing the pools

Service reliability is a top priority at Horizon Cloud and we are making continuous improvements to better our systems.

Please visit Service Support Website at http://my.vmware.com or call Service Support Line at 1-877-4VMWARE if you need additional assistance.

Additional Information:
• VMware will provide additional updates on our Unified Status page (http://status.workspaceone.com) until this issue has been resolved.

Thank You,
VMware Horizon Communications
Feb 04, 2026 - 07:21 UTC
Automated Test Incident - 2026-02-04 00:14:01
Investigating - The Horizon Cloud Monitoring has identified multiple alerts received in . Our DevOps team is investigating the issue with high priority. We will update you on the impact and other details shortly.



Impact details:

(Check with ops team/requestor for impact details)



Service reliability is a top priority at Horizon Cloud and we are making continuous improvements to better our systems.

Please visit Service Support Website at http://my.vmware.com or call Service Support Line at 1-877-4VMWARE if you need additional assistance.



Additional Information:

• VMware will provide additional updates on our Unified Status page (http://status.workspaceone.com) until this issue has been resolved.



Thank You,

VMware Horizon Communications Team
Feb 04, 2026 - 08:14 UTC
Horizon Cloud Service: Horizon Cloud console Admin users fail to login - (Region)
Investigating - VMware Horizon Cloud Service monitoring team has identified an intermittent issue with Control Plane located at (Region). Customer Admin users may intermittently see issues in login and also face issues in editing the pools on Admin Portal. Our team is working on the issue with high priority. We keep you posted with further updates shortly.

Impact:
Admins may intermittently see issues in login to Admin Portal
Admins may see issues in editing the pools

Service reliability is a top priority at Horizon Cloud and we are making continuous improvements to better our systems.

Please visit Service Support Website at http://my.vmware.com or call Service Support Line at 1-877-4VMWARE if you need additional assistance.

Additional Information:
• VMware will provide additional updates on our Unified Status page (http://status.workspaceone.com) until this issue has been resolved.

Thank You,
VMware Horizon Communications
Feb 03, 2026 - 16:21 UTC

About This Site

This page is for UAT TESTING ONLY and is designed to be a close representation of Production for testing flows - please follow https://status.workspaceone.com for the Production Statuspage

getwsone.com Operational
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Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Workspace ONE UEM: Data Center Monthly Maintenance Month DD, YYYY / REGION (Full Region) Apr 19, 2026 08:05-12:05 UTC

Workspace ONE UEM is scheduled to undergo maintenance on Month DD, YYYY.

Maintenance Window:
• Start: Saturday, Month DD, YYYY, 01:00 UTC
• End: Saturday, Month DD, YYYY, 05:00 UTC

Change:
Infrastructure Patching

Customer Impact:
My Workspace ONE portal has been updated for all customers in scope for this maintenance.
During the window customer end-users can expect intermediate latency and timeouts.

Downtime:
5 min on average

System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.
Posted on Apr 14, 2026 - 08:05 UTC
Apr 14, 2026
Omnissa Access and Hub Services Legacy Tenant URLs will be disabled
Completed - The scheduled maintenance has been completed.
Apr 14, 12:04 UTC
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Apr 14, 12:03 UTC
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Apr 14, 12:02 UTC
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Apr 14, 11:17 UTC
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Mar 11, 22:00 UTC
In progress - Started blocking legacy tenants. Please contact support for issues.
Mar 11, 21:57 UTC
Scheduled - After March 30, 2026, legacy Access and Hub Services tenant URLs will be disabled, impacting authentication, Hub catalog access, and other dependent services. End users will be blocked from accessing legacy URLs listed below.

*.vmwareidentity.asia
*.vmwareidentity.com.au
*.vmwareidentity.eu
*.vmwareidentity.de
*.vmwareidentity.co.uk
*.vmwareidentity.ca
*.vmwareidentity.com

Refer to these KBs for background and action needed:

https://kb.omnissa.com/s/article/6001323
https://kb.omnissa.com/s/article/6001304
https://kb.omnissa.com/s/article/6001062

Take action to avoid downtime. Complete any remaining steps outlined in the Access Migration Dashboard following instructions on https://kb.omnissa.com/s/article/6001062 before the March 30, 2026 deadline.
Mar 11, 21:54 UTC
Apr 13, 2026

No incidents reported.

Apr 12, 2026

No incidents reported.

Apr 11, 2026

No incidents reported.

Apr 10, 2026

No incidents reported.

Apr 9, 2026
Example: Workspace ONE UEM: My Workspace ONE Month DD, YYYY / Global
Completed - Scheduled maintenance is now complete.

We appreciate your patience and continued support while we continue to improve our systems. System reliability is a top priority at Omnissa Workspace ONE.
Apr 9, 13:32 UTC
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Apr 9, 13:27 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

We appreciate your patience and continued support while we continue to improve our systems. System reliability is a top priority at Omnissa Workspace ONE.
Apr 9, 13:19 UTC
Scheduled - My Workspace ONE portal is scheduled to undergo maintenance on Month DD, YYYY.

Maintenance Window:
• Start: Day, Month DD, YYYY, HH:MM UTC
• End: Day, Month DD, YYYY, HH:MM UTC

Change: My Workspace ONE

Customer Impact:
During this maintenance,

• My Workspace ONE will be unavailable for customers during this maintenance
• Workspace ONE UEM SaaS Customers cannot schedule UEM Major or Patch Upgrades
• Workspace ONE UEM On Premises customers cannot generate installation tokens for Workspace ONE UEM installers
• Customers cannot open support cases using the legacy My Workspace ONE support form
• Customers can still open support cases through alternate channels such as Customer Connect (more info here: https://kb.omnissa.com/s/article/88394)

No actions are required before or after the change.

Downtime:
[Expected downtime for the service]

System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.
Apr 9, 12:54 UTC
Apr 8, 2026

No incidents reported.

Apr 7, 2026

No incidents reported.

Apr 6, 2026

No incidents reported.

Apr 5, 2026

No incidents reported.

Apr 4, 2026

No incidents reported.

Apr 3, 2026

No incidents reported.

Apr 2, 2026

No incidents reported.

Apr 1, 2026

No incidents reported.

Mar 31, 2026

No incidents reported.

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