Horizon Cloud Service Next-Gen: Data Center Maintenance - Maintenance Window: Saturday, December 20, 2025, 18:00 UTC –Japan region.
Maintenance Window: • Start: Saturday, December 20, 2025, 18:00 UTC • End: Saturday, December 20, 2025, 20:00 UTC
Impact: • No impact on end-users actively connected to their desktops. • In rare cases, some desktops may take up to 5 minutes to reconnect to regional services following the certificate update. Users may need to retry connecting to their desktops during this period. • Any affected VMs will recover automatically within this timeframe. • No action is required from end users or administrators.
Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems.
Additional Information: Omnissa Horizon Cloud Service Team will provide additional updates on our Unified Status page until the maintenance activity is complete.
Posted Dec 19, 2025 - 06:25 UTC
Update
Horizon Cloud Service Next-Gen: Data Center Maintenance - Maintenance Window: Saturday, December 20, 2025, 18:00 UTC –Japan region.
Maintenance Window: • Start: Saturday, December 20, 2025, 18:00 UTC • End: Saturday, December 20, 2025, 20:00 UTC
Impact: • No impact on end-users actively connected to their desktops. • In rare cases, some desktops may take up to 5 minutes to reconnect to regional services following the certificate update. Users may need to retry connecting to their desktops during this period. • Any affected VMs will recover automatically within this timeframe. • No action is required from end users or administrators.
Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems.
Additional Information: Omnissa Horizon Cloud Service Team will provide additional updates on our Unified Status page until the maintenance activity is complete.
Posted Dec 19, 2025 - 06:24 UTC
Update
Horizon Cloud Service Next-Gen: Data Center Maintenance - Maintenance Window: Saturday, December 20, 2025, 18:00 UTC –Japan region.
Maintenance Window: • Start: Saturday, December 20, 2025, 18:00 UTC • End: Saturday, December 20, 2025, 20:00 UTC
Impact: • No impact on end-users actively connected to their desktops. • In rare cases, some desktops may take up to 5 minutes to reconnect to regional services following the certificate update. Users may need to retry connecting to their desktops during this period. • Any affected VMs will recover automatically within this timeframe. • No action is required from end users or administrators.
Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems.
Additional Information: Omnissa Horizon Cloud Service Team will provide additional updates on our Unified Status page until the maintenance activity is complete.
Posted Dec 19, 2025 - 06:24 UTC
Scheduled
Horizon Cloud Service Next-Gen: Data Center Maintenance - Maintenance Window: Saturday, December 20, 2025, 18:00 UTC –Japan region.
Maintenance Window: • Start: Saturday, December 20, 2025, 18:00 UTC • End: Saturday, December 20, 2025, 20:00 UTC
Impact: • No impact on end-users actively connected to their desktops. • In rare cases, some desktops may take up to 5 minutes to reconnect to regional services following the certificate update. Users may need to retry connecting to their desktops during this period. • Any affected VMs will recover automatically within this timeframe. • No action is required from end users or administrators.
Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems.
Additional Information: Omnissa Horizon Cloud Service Team will provide additional updates on our Unified Status page until the maintenance activity is complete.
Posted Dec 19, 2025 - 06:22 UTC
This scheduled maintenance affected: Horizon Cloud Service Next-Gen (Universal Console - US).