Horizon Cloud Service Next-Gen: virtual machine provisioning Issue

Incident Report for UAT Omnissa Status Page

Resolved

The issue is resolved. If you are experiencing any residual effects from this issue, please open a Service Request for assistance. We apologize for the inconvenience and thank you for your patience and continued support.

Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems.
Posted Feb 05, 2026 - 16:17 UTC

Identified

The Horizon Cloud Service team is investigating degraded virtual machine (VM) provisioning. Updates will be provided as more information becomes available.

Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems
Posted Feb 05, 2026 - 16:15 UTC
This incident affected: Horizon Cloud Service Next-Gen (Universal Console - Ireland, Universal Console - Japan, Horizon Portal - Broker - US, Horizon Portal - Broker - Ireland, Horizon Portal - Broker - Japan, Edge Hub - US, Edge Hub - Ireland, Edge Hub - Japan, VM Hub - Japan).
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