Horizon Cloud Service First-Gen: Emergency Platform Infrastructure Upgrade - Maintenance Window: Thursday, August 06, 2026 12:30 PM UTC – United States region
Horizon Cloud Service First-Gen Emergency Platform Infrastructure Upgrade is now complete.
Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems.
Posted Aug 06, 2026 - 13:48 UTC
Update
We need 30 mins of extension to complete this maintenance.
We apologize for the inconvenience.
Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems.
Posted Aug 06, 2026 - 13:35 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Aug 06, 2026 - 12:30 UTC
Scheduled
Horizon Cloud Service First-Gen will perform an Emergency Platform Infrastructure Upgrade in United States region during the maintenance window below.
Horizon Cloud Maintenance Window: • Start: Thursday, August 06, 2026 12:30 PM UTC • End: Thursday, August 06, 2026 03:30 PM UTC
Impact: • Administrators may experience degraded performance or increased latency while accessing the Administration Console • End users may encounter intermittent issues while accessing desktops or applications. In most cases, retrying the operation should succeed.
Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems.
Additional Information and Support: Please visit Service Support Website at Customer Connect (https://customerconnect.omnissa.com/home) to submit a case through Customer Connect. For information on contacting service support, see How to file a Support Request in Customer Connect (https://kb.omnissa.com/s/article/2006985).
Thanks for your patience.
Additional Information: Omnissa Horizon Cloud Service Team will provide additional updates on our Unified Status page (http://status.workspaceone.com) until the maintenance activity is complete.
Posted Aug 06, 2026 - 12:18 UTC
This scheduled maintenance affected: Console Access (Horizon Cloud Admin Console) (Console Access (Horizon Cloud Admin Console) – US West 2).