Horizon Cloud Service First-Gen will perform a scheduled infrastructure upgrade in the United States during the maintenance window below.
Horizon Cloud Maintenance Window: • Start: Saturday, September 5, 2026 02:00 AM UTC • End: Saturday, September 5, 2026 06:00 AM UTC
Impact: • Administrators may experience degraded performance or increased latency while accessing the Administration Console • End users may encounter intermittent issues while accessing desktops or applications. In most cases, retrying the operation should succeed.
Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems.
Additional Information and Support: Please visit Service Support Website at Customer Connect (https://customerconnect.omnissa.com/home) to submit a case through Customer Connect. For information on contacting service support, see How to file a Support Request in Customer Connect (https://kb.omnissa.com/s/article/2006985).
Thanks for your patience.
Additional Information: Omnissa Horizon Cloud Service Team will provide additional updates on our Unified Status page (http://status.workspaceone.com) until the maintenance activity is complete.
Posted Aug 09, 2026 - 05:37 UTC
This scheduled maintenance affects: Console Access (Horizon Cloud Admin Console) (Console Access (Horizon Cloud Admin Console) – US West 2).