The issue is resolved. If you are experiencing any residual effects from this issue, please open a Service Request for assistance.
We apologize for the inconvenience and thank you for your patience and continued support.
Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems.
Posted Oct 29, 2026 - 09:56 UTC
Monitoring
Horizon Cloud Service Next-Gen has noted partial recovery with service.
Operations teams continue to actively work towards complete recovery.
Posted Oct 29, 2026 - 08:52 UTC
Update
Horizon Cloud Service Next-Gen continues to encounter issues. The engineering team is deploying the fix to production to mitigate the issue.
Posted Oct 29, 2026 - 08:50 UTC
Update
Horizon Cloud Service Next-Gen continues to experience issues and session launch issue affecting US Region only .
Operations teams have identified the issue and are working to resolve it.
Posted Oct 29, 2026 - 08:22 UTC
Identified
Horizon Cloud Service Next-Gen continues to experience issues and issue affecting US Region only .
Operations teams have identified the issue and are working to resolve it.
Posted Oct 29, 2026 - 07:51 UTC
Update
Horizon Cloud Service Next-Gen is Still investigating increased error rates for requests made to the service. There may be limited or no service impact at this time.
Posted Oct 29, 2026 - 07:22 UTC
Update
Horizon Cloud Service Next-Gen is investigating increased error rates for requests made to the service. There may be limited or no service impact at this time.
Posted Oct 29, 2026 - 06:34 UTC
Update
Horizon Cloud Service Next-Gen is investigating increased error rates for requests made to the service. There may be limited or no service impact at this time.
Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems.
Posted Oct 29, 2026 - 06:31 UTC
Investigating
Horizon Cloud Service Next-Gen is investigating increased error rates for requests made to the service. There may be limited or no service impact at this time.
Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems.
Posted Oct 29, 2026 - 06:26 UTC
This incident affected: Horizon Cloud Service Next-Gen (Horizon Cloud Service Next-Gen - United States, Horizon Portal - Broker - US).