VMware Horizon Cloud Service monitoring team has identified an intermittent issue with Control Plane located at (Region). Customer Admin users may intermittently see issues in login and also face issues in editing the pools on Admin Portal. Our team is working on the issue with high priority. We keep you posted with further updates shortly.
Impact: Admins may intermittently see issues in login to Admin Portal Admins may see issues in editing the pools
Service reliability is a top priority at Horizon Cloud and we are making continuous improvements to better our systems.
Please visit Service Support Website at http://my.vmware.com or call Service Support Line at 1-877-4VMWARE if you need additional assistance.
Additional Information: • VMware will provide additional updates on our Unified Status page (http://status.workspaceone.com) until this issue has been resolved.
Thank You, VMware Horizon Communications
Posted Feb 03, 2026 - 16:21 UTC
This incident affects: Console Access (Horizon Cloud Admin Console) (Console Access (Horizon Cloud Admin Console) – AP Japan East) and Horizon Cloud Service Next-Gen (Horizon Cloud Service Next-Gen - Japan).