The issue is resolved. We apologize for the inconvenience and thank you for your patience and continued support.
Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our system
Posted Nov 06, 2024 - 10:57 UTC
Monitoring
Horizon Cloud Service First-Gen has completed actions to remediate the issues and confirm that the services are available.
Operations teams are continuing to monitor the availability of the service to ensure the recovery is complete.
Posted Nov 06, 2024 - 10:56 UTC
Investigating
Horizon Cloud Service First-Gen is investigating increased error rates for requests made to the service. There may be limited or no service impact at this time.
Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems.
Posted Nov 06, 2024 - 10:55 UTC
This incident affected: Horizon Cloud Service Next-Gen (Horizon Cloud Service Next-Gen - United States) and Console Access (Horizon Cloud Admin Console) (Console Access (Horizon Cloud Admin Console) – US West 2, Console Access (Horizon Cloud Admin Console) – US North Central (Illinois), Console Access (Horizon Cloud Admin Console) – Germany West Central (Frankfurt)).