The Horizon Cloud Service team is investigating reports of issues with Custom Client Access Subdomain URLs (.omnissahorizon.com). Users accessing this URL may experience Desktop/Application launch failures. Existing user connections remain unaffected. As a workaround, we recommend using the https://cloud.omnissahorizon.com URL to launch Desktops. We are looking into this further and will provide more information soon. Service reliability is a top priority at Horizon Cloud Service, and we are continuously improving our systems.
Posted Dec 17, 2025 - 14:28 UTC
Update
Horizon Cloud Service First-Gen is undergoing the weekly scheduled maintenance on the Horizon Cloud Console Access.
Maintenance Window: • Start: Wednesday, December 17, 2025, 03:30 UTC • End: Wednesday, December 17, 2025, 06:30 UTC
Impact: • There is no impact on end-users and their ability to connect to their desktops. • During this maintenance there will be a brief (not more than 2 minutes) downtime on the Administration Console. Administrative functions will be unavailable or may appear offline during this period.
Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems.
Additional Information: Omnissa Horizon Cloud Service Team will provide additional updates on our Unified Status page until the maintenance activity is complete.
Posted Dec 17, 2025 - 14:25 UTC
Update
Horizon Cloud Service First-Gen is undergoing the weekly scheduled maintenance on the Horizon Cloud Console Access. Maintenance Window: • Start: Wednesday, December 17, 2025, 03:30 UTC • End: Wednesday, December 17, 2025, 06:30 UTC Impact: • There is no impact on end-users and their ability to connect to their desktops. • During this maintenance there will be a brief (not more than 2 minutes) downtime on the Administration Console. Administrative functions will be unavailable or may appear offline during this period.
Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems.
Additional Information: Omnissa Horizon Cloud Service Team will provide additional updates on our Unified Status page until the maintenance activity is complete.
Posted Dec 17, 2025 - 14:23 UTC
Update
Horizon Cloud Service First-Gen is undergoing the weekly scheduled maintenance on the Horizon Cloud Console Access.
Maintenance Window: • Start: Wednesday, December 17, 2025, 03:30 UTC • End: Wednesday, December 17, 2025, 06:30 UTC
Impact: • There is no impact on end-users and their ability to connect to their desktops. • During this maintenance there will be a brief (not more than 2 minutes) downtime on the Administration Console. Administrative functions will be unavailable or may appear offline during this period.
Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems.
Additional Information: Omnissa Horizon Cloud Service Team will provide additional updates on our Unified Status page until the maintenance activity is complete.
Posted Dec 17, 2025 - 14:20 UTC
Update
Horizon Cloud Service First-Gen is undergoing the weekly scheduled maintenance on the Horizon Cloud Console Access.
Maintenance Window: • Start: Wednesday, December 17, 2025, 03:30 UTC • End: Wednesday, December 17, 2025, 06:30 UTC
Impact: • There is no impact on end-users and their ability to connect to their desktops. • During this maintenance there will be a brief (not more than 2 minutes) downtime on the Administration Console. Administrative functions will be unavailable or may appear offline during this period.
Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems.
Additional Information and Support:
Please visit Service Support Website at Customer Connect to submit a case through Customer Connect. For information on contacting service support, see How to file a Support Request in Customer Connect (2006985). Thanks for your patience. Additional Information: Omnissa Horizon Cloud Service Team will provide additional updates on our Unified Status page until the maintenance activity is complete.
Posted Dec 17, 2025 - 14:19 UTC
Update
Additional Information: Omnissa Horizon Cloud Service Team will provide additional updates on our Unified Status page until the maintenance activity is complete.
Horizon Cloud Service First-Gen is undergoing the weekly scheduled maintenance on the Horizon Cloud Console Access. Maintenance Window: • Start: Wednesday, December 17, 2025, 03:30 UTC • End: Wednesday, December 17, 2025, 06:30 UTC
Impact: • There is no impact on end-users and their ability to connect to their desktops.• During this maintenance there will be a brief (not more than 2 minutes) downtime on the Administration Console. Administrative functions will be unavailable or may appear offline during this period. Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems.
Additional Information and Support: Please visit Service Support Website at Customer Connect (https://customerconnect.omnissa.com/home) to submit a case through Customer Connect. For information on contacting service support, see How to file a Support Request in Customer Connect (https://kb.omnissa.com/s/article/2006985). Thanks for your patience.
Additional Information: Omnissa Horizon Cloud Service Team will provide additional updates on our Unified Status page (http://status.workspaceone.com) until the maintenance activity is complete.
Posted Dec 17, 2025 - 13:59 UTC
Update
Horizon Cloud Service First-Gen is undergoing the weekly scheduled maintenance on the Horizon Cloud Console Access. Maintenance Window: • Start: Wednesday, December 17, 2025, 03:30 UTC• End: Wednesday, December 17, 2025, 06:30 UTC
Impact: • There is no impact on end-users and their ability to connect to their desktops.• During this maintenance there will be a brief (not more than 2 minutes) downtime on the Administration Console. Administrative functions will be unavailable or may appear offline during this period.
Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems.
Additional Information and Support: Please visit Service Support Website at Customer Connect (https://customerconnect.omnissa.com/home) to submit a case through Customer Connect. For information on contacting service support, see How to file a Support Request in Customer Connect (https://kb.omnissa.com/s/article/2006985).
Thanks for your patience.
Additional Information: Omnissa Horizon Cloud Service Team will provide additional updates on our Unified Status page (http://status.workspaceone.com) until the maintenance activity is complete.
Posted Dec 17, 2025 - 13:58 UTC
Update
Horizon Cloud Service First-Gen is undergoing the weekly scheduled maintenance on the Horizon Cloud Console Access.
Maintenance Window:
• Start: Wednesday, December 17, 2025, 03:30 UTC • End: Wednesday, December 17, 2025, 06:30 UTC
Impact:
• There is no impact on end-users and their ability to connect to their desktops. • During this maintenance there will be a brief (not more than 2 minutes) downtime on the Administration Console. Administrative functions will be unavailable or may appear offline during this period. Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems.
Additional Information: Omnissa Horizon Cloud Service Team will provide additional updates on our Unified Status page (http://status.workspaceone.com) until the maintenance activity is complete.
Posted Dec 17, 2025 - 13:55 UTC
Update
Horizon Cloud Service First-Gen is undergoing the weekly scheduled maintenance on the Horizon Cloud Console Access.
Maintenance Window:
• Start: Wednesday, December 17, 2025, 03:30 UTC • End: Wednesday, December 17, 2025, 06:30 UTC
Impact:
• There is no impact on end-users and their ability to connect to their desktops. • During this maintenance there will be a brief (not more than 2 minutes) downtime on the Administration Console. Administrative functions will be unavailable or may appear offline during this period.
Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems.
Additional Information: Omnissa Horizon Cloud Service Team will provide additional updates on our Unified Status page (http://status.workspaceone.com) until the maintenance activity is complete.
Posted Dec 17, 2025 - 13:50 UTC
Update
Maintenance Window: • Start: Wednesday, December 17, 2025, 03:30 UTC• End: Wednesday, December 17, 2025, 06:30 UTC
Posted Dec 17, 2025 - 13:45 UTC
Update
Maintenance Window:
• Start: Wednesday, December 17, 2025, 03:30 UTC • End: Wednesday, December 17, 2025, 06:30 UTC
Posted Dec 17, 2025 - 13:44 UTC
Update
Maintenance Window: • Start: Wednesday, December 17, 2025, 03:30 UTC • End: Wednesday, December 17, 2025, 06:30 UTC
Posted Dec 17, 2025 - 13:42 UTC
Update
Horizon Cloud Service First-Gen is undergoing the weekly scheduled maintenance on the Horizon Cloud Console Access.
Maintenance Window:
• Start: Wednesday, December 17, 2025, 03:30 UTC
• End: Wednesday, December 17, 2025, 06:30 UTC
Posted Dec 17, 2025 - 13:42 UTC
Update
Maintenance Window: • Start: Wednesday, December 17, 2025, 03:30 UTC • End: Wednesday, December 17, 2025, 06:30 UTC
Posted Dec 17, 2025 - 13:39 UTC
Update
Horizon Cloud Service First-Gen is undergoing the weekly scheduled maintenance on the Horizon Cloud Console Access. Maintenance Window: • Start: Wednesday, December 17, 2025, 03:30 UTC • End: Wednesday, December 17, 2025, 06:30 UTC
Posted Dec 17, 2025 - 13:38 UTC
Update
Horizon Cloud Service First-Gen is undergoing the weekly scheduled maintenance on the Horizon Cloud Console Access.
Maintenance Window:
• Start: Wednesday, December 17, 2025, 03:30 UTC
• End: Wednesday, December 17, 2025, 06:30 UTC
Posted Dec 17, 2025 - 13:35 UTC
Update
Maintenance Window:
• Start: Wednesday, December 17, 2025, 03:30 UTC
• End: Wednesday, December 17, 2025, 06:30 UTC
Posted Dec 17, 2025 - 13:34 UTC
Update
Maintenance Window:
Start: Wednesday, December 17, 2025, 03:30 UTC
End: Wednesday, December 17, 2025, 06:30 UTC
Posted Dec 17, 2025 - 13:33 UTC
Update
Server status: Degraded, Investigation in progress.
Posted Dec 17, 2025 - 13:31 UTC
Update
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Posted Dec 17, 2025 - 13:29 UTC
Update
Maintenance Window: • Start: Wednesday, December 17, 2025, 03:30 UTC • End: Wednesday, December 17, 2025, 06:30 UTC
Posted Dec 17, 2025 - 13:27 UTC
Update
Maintenance Window: • Start: Wednesday, December 17, 2025, 03:30 UTC • End: Wednesday, December 17, 2025, 06:30 UTC
Posted Dec 17, 2025 - 13:26 UTC
Update
Maintenance Window: • Start: Wednesday, December 17, 2025, 03:30 UTC • End: Wednesday, December 17, 2025, 06:30 UTC
Posted Dec 17, 2025 - 13:19 UTC
Scheduled
Horizon Cloud Service First-Gen is undergoing the weekly scheduled maintenance on the Horizon Cloud Console Access.
Maintenance Window: • Start: Wednesday, December 17, 2025, 03:30 UTC • End: Wednesday, December 17, 2025, 06:30 UTC
Posted Dec 17, 2025 - 13:17 UTC
This scheduled maintenance affected: Horizon Cloud Service Next-Gen (Horizon Cloud Service Next-Gen - United States).