Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted May 06, 2025 - 17:27 UTC
Scheduled
Horizon Cloud Service Next-Gen is undergoing Root Certificate Authority (CA) certificate update across all Horizon components from May 1 through June 16, 2025, via a continuous, rolling update.
Impact:
- There is no impact on administrators accessing Universal Console. - There is no impact on end-users and their ability to connect to their desktops - No downtime is expected, provided the following prerequisites are in place as previously communicated over the past several months through this Horizon Cloud Service transition to Omnissa (6000824) article. - Ensure Horizon Agents are updated to version 24.4.0 or later - Ensure Omnissa URLs are allow-listed - If agents are not updated, affected virtual machines will lose connectivity to Horizon Cloud after June 16, 2025, 7 AM UTC, resulting in user access disruption
Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems.