This is to inform you, that this is an after-the-fact notification where VMware monitoring had identified an issue with non-functionality of (Region) between (Time) Thursday, Month Day, Year.
During this time frame, all customer pods under this region had an impact on doing any admin-related activities. The system is currently being monitored by the VMware DevOps team.
Service reliability is a top priority at Horizon Cloud and we are making continuous improvements to better our systems.
Please visit Service Support Website at http://my.vmware.com or call Service Support Line at 1-877-4VMWARE if you need additional assistance.
Additional Information: • VMware will provide additional updates on our Unified Status page (http://status.workspaceone.com) until this issue has been resolved.
Thank You, VMware Horizon Communications Team
Posted Apr 17, 2025 - 04:27 UTC
Investigating
This is to inform you, that this is an after-the-fact notification where VMware monitoring had identified an issue with non-functionality of (Region) between (Time) Thursday, Month Day, Year.
During this time frame, all customer pods under this region had an impact on doing any admin-related activities. The system is currently being monitored by the VMware DevOps team.
Service reliability is a top priority at Horizon Cloud and we are making continuous improvements to better our systems.
Please visit Service Support Website at http://my.vmware.com or call Service Support Line at 1-877-4VMWARE if you need additional assistance.
Additional Information: • VMware will provide additional updates on our Unified Status page (http://status.workspaceone.com) until this issue has been resolved.
Posted Apr 17, 2025 - 04:26 UTC
This incident affected: Console Access (Horizon Cloud Admin Console) (Console Access (Horizon Cloud Admin Console) – AP Australia East (New South Wales), Console Access (Horizon Cloud Admin Console) – AP Australia East (New South Wales) 2).