Horizon Cloud Service First-Gen UAT : Console Access Weekly Maintenance - Maintenance Window: Tuesday, September 29, 2026 04:15 AM UTC - All Regions.
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In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 29, 2026 - 04:15 UTC
Sep 29, 2026 - 04:15 UTC
Scheduled - Horizon Cloud Service First-Gen UAT is undergoing the weekly scheduled maintenance on the Horizon Cloud Console Access.
Maintenance Window:
• Start: Tuesday, September 29, 2026 04:15 AM UTC
• End: Tuesday, September 29, 2026 06:15 AM UTC
Impact:
• There is no impact on end-users and their ability to connect to their desktops.
• During this maintenance there will be a brief (not more than 2 minutes) downtime on the Administration Console. Administrative functions will be unavailable or may appear offline during this period.
Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems.
Additional Information and Support:
Please visit Service Support Website at Customer Connect (https://customerconnect.omnissa.com/home) to submit a case through Customer Connect.
For information on contacting service support, see How to file a Support Request in Customer Connect (https://kb.omnissa.com/s/article/2006985).
Thanks for your patience.
Additional Information: Omnissa Horizon Cloud Service Team will provide additional updates on our Unified Status page (https://status.workspaceone.com) until the maintenance activity is complete.
Sep 29, 2026 04:15-06:15 UTC
Maintenance Window:
• Start: Tuesday, September 29, 2026 04:15 AM UTC
• End: Tuesday, September 29, 2026 06:15 AM UTC
Impact:
• There is no impact on end-users and their ability to connect to their desktops.
• During this maintenance there will be a brief (not more than 2 minutes) downtime on the Administration Console. Administrative functions will be unavailable or may appear offline during this period.
Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems.
Additional Information and Support:
Please visit Service Support Website at Customer Connect (https://customerconnect.omnissa.com/home) to submit a case through Customer Connect.
For information on contacting service support, see How to file a Support Request in Customer Connect (https://kb.omnissa.com/s/article/2006985).
Thanks for your patience.
Additional Information: Omnissa Horizon Cloud Service Team will provide additional updates on our Unified Status page (https://status.workspaceone.com) until the maintenance activity is complete.
Sep 29, 2026 04:15-06:15 UTC
Horizon Cloud Service Next-Gen UAT : Platform Infrastructure Upgrade - Maintenance Window: Sunday, September 20, 2026 01:00 AM UTC - Ireland Region
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In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 20, 2026 - 01:00 UTC
Sep 20, 2026 - 01:00 UTC
Scheduled - Horizon Cloud Service Next-Gen UAT is performing a scheduled infrastructure upgrade in the Ireland region during the below maintenance window.
Maintenance Window:
• Start: Sunday, September 20, 2026 01:00 AM UTC
• End: Sunday, September 20, 2026 04:00 AM UTC
Impact:
• Administrators may experience degraded performance or increased latency while accessing the Administration Console.
• End users may encounter intermittent issues while accessing desktops or applications. In most cases, retrying the operation should succeed.
Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems.
Additional Information and Support:
Please visit Service Support Website at Customer Connect (https://customerconnect.omnissa.com/home) to submit a case through Customer Connect.
For information on contacting service support, see How to file a Support Request in Customer Connect (https://kb.omnissa.com/s/article/2006985).
Thanks for your patience.
Sep 20, 2026 01:00-04:00 UTC
Maintenance Window:
• Start: Sunday, September 20, 2026 01:00 AM UTC
• End: Sunday, September 20, 2026 04:00 AM UTC
Impact:
• Administrators may experience degraded performance or increased latency while accessing the Administration Console.
• End users may encounter intermittent issues while accessing desktops or applications. In most cases, retrying the operation should succeed.
Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems.
Additional Information and Support:
Please visit Service Support Website at Customer Connect (https://customerconnect.omnissa.com/home) to submit a case through Customer Connect.
For information on contacting service support, see How to file a Support Request in Customer Connect (https://kb.omnissa.com/s/article/2006985).
Thanks for your patience.
Sep 20, 2026 01:00-04:00 UTC
Horizon Cloud Service Next-Gen: Database Maintenance- Maintenance Window: Saturday, September 19, 2026, 01:30 UTC – Europe Region.
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In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 19, 2026 - 01:30 UTC
Sep 19, 2026 - 01:30 UTC
Scheduled - Horizon Cloud Service Next-Gen is going to perform database maintenance in the Europe Region during the following maintenance window.
Maintenance Window:
• Start: Saturday, September 19, 2026, 01:30 UTC
• End: Saturday, September 19, 2026, 05:30 UTC
Impact:
• There is no impact on existing desktop or application sessions.
• End users launching new sessions may experience increased latency; however, retrying the operation should succeed.
Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems.
Additional Information and Support:
Please visit Service Support Website at Customer Connect (https://customerconnect.omnissa.com/home) to submit a case through Customer Connect.
For information on contacting service support, see How to file a Support Request in Customer Connect (https://kb.omnissa.com/s/article/2006985).
Thanks for your patience.
Additional Information: Omnissa Horizon Cloud Service Team will provide additional updates on our Unified Status page (http://status.workspaceone.com) until the maintenance activity is complete.
Sep 19, 2026 01:30-05:30 UTC
Maintenance Window:
• Start: Saturday, September 19, 2026, 01:30 UTC
• End: Saturday, September 19, 2026, 05:30 UTC
Impact:
• There is no impact on existing desktop or application sessions.
• End users launching new sessions may experience increased latency; however, retrying the operation should succeed.
Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems.
Additional Information and Support:
Please visit Service Support Website at Customer Connect (https://customerconnect.omnissa.com/home) to submit a case through Customer Connect.
For information on contacting service support, see How to file a Support Request in Customer Connect (https://kb.omnissa.com/s/article/2006985).
Thanks for your patience.
Additional Information: Omnissa Horizon Cloud Service Team will provide additional updates on our Unified Status page (http://status.workspaceone.com) until the maintenance activity is complete.
Sep 19, 2026 01:30-05:30 UTC
Horizon Cloud Service First-Gen: Platform Infrastructure Upgrade - Maintenance Window - All Regions [TESTING]
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In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 12, 2026 - 02:00 UTC
Sep 12, 2026 - 02:00 UTC
Scheduled - Horizon Cloud Service First-Gen will perform a scheduled infrastructure upgrade in the All Regions during the maintenance window below.
Horizon Cloud Maintenance Window:
• Start: Saturday, September 12, 2026 02:00 AM UTC
• End: Saturday, September 12, 2026 06:00 AM UTC
Impact:
• Administrators may experience degraded performance or increased latency while accessing the Administration Console
• End users may encounter intermittent issues while accessing desktops or applications. In most cases, retrying the operation should succeed.
Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems.
Additional Information and Support:
Please visit Service Support Website at Customer Connect (https://customerconnect.omnissa.com/home) to submit a case through Customer Connect.
For information on contacting service support, see How to file a Support Request in Customer Connect (https://kb.omnissa.com/s/article/2006985).
Thanks for your patience.
Additional Information: Omnissa Horizon Cloud Service Team will provide additional updates on our Unified Status page (http://status.workspaceone.com) until the maintenance activity is complete.
Sep 12, 2026 02:00-06:00 UTC
Horizon Cloud Maintenance Window:
• Start: Saturday, September 12, 2026 02:00 AM UTC
• End: Saturday, September 12, 2026 06:00 AM UTC
Impact:
• Administrators may experience degraded performance or increased latency while accessing the Administration Console
• End users may encounter intermittent issues while accessing desktops or applications. In most cases, retrying the operation should succeed.
Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems.
Additional Information and Support:
Please visit Service Support Website at Customer Connect (https://customerconnect.omnissa.com/home) to submit a case through Customer Connect.
For information on contacting service support, see How to file a Support Request in Customer Connect (https://kb.omnissa.com/s/article/2006985).
Thanks for your patience.
Additional Information: Omnissa Horizon Cloud Service Team will provide additional updates on our Unified Status page (http://status.workspaceone.com) until the maintenance activity is complete.
Sep 12, 2026 02:00-06:00 UTC
Omnissa Access and Workspace ONE Hub Services: Intermittent Errors / (India) (Full Region)
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Monitoring - Omnissa Access and Workspace ONE Hub Services is investigating intermittent performance issues in *.in.wss.workspaceone.com. We will provide more information shortly.
Jul 20, 2026 - 06:21 UTC
Jul 20, 2026 - 06:21 UTC
About This Site
This page is for UAT TESTING ONLY and is designed to be a close representation of Production for testing flows - please follow https://status.workspaceone.com for the Production Statuspage
getwsone.com
Operational
Console Access (Horizon Cloud Admin Console)
Under Maintenance
Console Access (Horizon Cloud Admin Console) – AP Australia East (New South Wales)
Under Maintenance
Console Access (Horizon Cloud Admin Console) – AP Australia East (New South Wales) 2
Under Maintenance
Console Access (Horizon Cloud Admin Console) – AP Japan East
Under Maintenance
Console Access (Horizon Cloud Admin Console) – EU UK South (London)
Under Maintenance
Console Access (Horizon Cloud Admin Console) – EU North (Ireland) 2
Under Maintenance
Console Access (Horizon Cloud Admin Console) – EU North (Ireland)
Under Maintenance
Console Access (Horizon Cloud Admin Console) – US West 2
Under Maintenance
Console Access (Horizon Cloud Admin Console) – US North Central (Illinois)
Under Maintenance
Horizon Cloud Services
Operational
AWS Cloud Control Plane - APAC
Operational
Horizon Cloud Control Plane - Australia 2
Operational
Horizon Cloud Universal Broker
Operational
Horizon Cloud Universal Broker - USA
Operational
Horizon Cloud Universal Broker - Europe
Operational
Horizon Cloud Universal Broker - APAC
Operational
Horizon Cloud Service Next-Gen
Under Maintenance
Horizon Cloud Service Next-Gen - United States
Operational
Horizon Cloud Service Next-Gen - Germany
Operational
Horizon Cloud Service Next-Gen - Ireland
Under Maintenance
Horizon Cloud Service Next-Gen - Japan
Operational
Universal Console - US
Operational
Universal Console - Ireland
Operational
Universal Console - Japan
Operational
Horizon Portal - Broker - US
Operational
Horizon Portal - Broker - Ireland
Operational
Horizon Portal - Broker - Japan
Operational
Edge Hub - US
Operational
Edge Hub - Ireland
Under Maintenance
Edge Hub - Japan
Operational
VM Hub - US
Operational
VM Hub - Germany
Operational
VM Hub - UK
Operational
VM Hub - Ireland
Operational
VM Hub - Australia
Operational
VM Hub - Japan
Operational
Regional Data Shard - US
Operational
Regional Data Shard - Germany
Under Maintenance
Regional Data Shard - UK
Operational
Regional Data Shard - Ireland
Under Maintenance
Regional Data Shard - Japan
Operational
Regional Data Shard - Australia
Operational
VM Hub - India
Operational
Regional Data Shard - India
Operational
Omni
Operational
Chat Interface - United States
Operational
Chat Interface - Canada
Operational
Chat Interface - Germany
Operational
Chat Interface - United Kingdom
Operational
Chat Interface - Ireland
Operational
Chat Interface - Japan
Operational
Chat Interface - Australia
Operational
Chat Interface - Singapore
Operational
Chat Interface - India
Operational
Knowledge Search - United States
Operational
Knowledge Search - Ireland
Operational
Knowledge Search - Japan
Operational
Data Analysis - United States
Operational
Data Analysis - Canada
Operational
Data Analysis - Germany
Operational
Data Analysis - United Kingdom
Operational
Data Analysis - Ireland
Operational
Data Analysis - Japan
Operational
Data Analysis - Australia
Operational
Data Analysis - Singapore
Operational
Data Analysis - India
Operational
Omnissa Access
Operational
Omnissa Access - US1
Operational
Omnissa Access - US2
Operational
Omnissa Access - US3
Operational
Omnissa Access - Germany
Operational
Omnissa Access - Ireland
Operational
Omnissa Access - UK
Operational
Omnissa Access - Japan
Operational
Omnissa Access - Australia
Operational
Omnissa Access - Canada
Operational
Omnissa Access - GovCloud
Operational
Omnissa Access - Singapore
Operational
Omnissa Access - India
Operational
Omnissa Connect
Operational
Omnissa Connect - US
Operational
Omnissa Intelligence
Operational
Console Access - United States
Operational
Data Ingest - United States
Operational
Console Access - Germany
Operational
Data Ingest - Germany
Operational
Console Access - Ireland
Operational
Data Ingest - Ireland
Operational
Console Access - Australia
Operational
Data Ingest - Australia
Operational
Console Access - Canada
Operational
Data Ingest - Canada
Operational
Console Access - Japan
Operational
Data Ingest - Japan
Operational
Console Access - United Kingdom
Operational
Data Ingest - United Kingdom
Operational
Console Access - GovCloud
Operational
Data Ingest - GovCloud
Operational
Console Access - Singapore
Operational
Console Access - India
Operational
Data Ingest - Singapore
Operational
Data Ingest - India
Operational
Omnissa TestDrive
Operational
Portal - United States
Operational
Ready To Use - United States
Operational
Workspace ONE Hub Services Catalog
Operational
Workspace ONE Hub Services Catalog - US1
Operational
Workspace ONE Hub Services Catalog - US2
Operational
Workspace ONE Hub Services Catalog - US3
Operational
Workspace ONE Hub Services Catalog - Germany
Operational
Workspace ONE Hub Services Catalog - Ireland
Operational
Workspace ONE Hub Services Catalog -UK
Operational
Workspace ONE Hub Services Catalog - Japan
Operational
Workspace ONE Hub Services Catalog - Australia
Operational
Workspace ONE Hub Services Catalog - Canada
Operational
Workspace ONE Hub Services - GovCloud
Operational
Workspace ONE Hub Services Catalog - India
Operational
Workspace ONE Hub Services Catalog - Singapore
Operational
Workspace ONE Assist - USA
Operational
Workspace ONE Assist - Australia
Operational
Workspace ONE Assist - Canada
Operational
Workspace ONE Assist - Germany
Operational
Workspace ONE Assist - India
Operational
Workspace ONE Assist - Japan
Operational
Workspace ONE Assist - Singapore
Operational
Workspace ONE Assist - UK
Operational
Workspace ONE Email Notification Service 2-US
Operational
Workspace ONE Email Notification Service 2-Germany
Operational
Workspace ONE Email Notification Service 2-Japan
Operational
Workspace ONE Email Notification Service 2-UK
Operational
Workspace ONE UEM
Under Maintenance
Workspace ONE UEM - USA
Operational
Workspace ONE UEM - Germany
Operational
Workspace ONE UEM - Japan
Operational
Workspace ONE UEM - UK
Operational
Workspace ONE UEM - Australia
Operational
Workspace ONE UEM - Canada
Operational
Workspace ONE UEM - Singapore
Operational
Cloud Notification Services (for ENS) - Global
Operational
App Wrapping
Operational
AWCP (for APNs) - Global
Operational
SMTP UEM - USA
Operational
Workspace ONE UEM - India
Operational
Auto-Discovery - USA
Operational
Workspace ONE UEM - GovCloud
Under Maintenance
Cloud Notification Service (For ENS) - GovCloud
Operational
SMTP - GovCloud
Operational
Workspace ONE Email Notification Service 2 - GovCloud
Operational
OAuth Token Issuer - United States
Operational
OAuth Token Issuer - Germany
Operational
OAuth Token Issuer - Japan
Operational
Omnissa MCP Server
Operational
Omnissa MCP Server - USA
Operational
Omnissa MCP Server - Canada
Operational
Omnissa MCP Server - Germany
Operational
Omnissa MCP Server - UK
Operational
Omnissa MCP Server - Ireland
Operational
Omnissa MCP Server - Japan
Operational
Omnissa MCP Server - Australia
Operational
Omnissa MCP Server - Singapore
Operational
Omnissa MCP Server - India
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Test Maintenance Sep 30, 2026 06:27-10:27 UTC
Horizon Cloud is undergoing the weekly scheduled maintenance on the Horizon Cloud Console Access.
Horizon Cloud Maintenance Window:
• Start: [Wednesday, Month Day, Year 00:00 AM UTC]
• End: [Wednesday, Month Day, Year 00:00 AM UTC]
Impact:
• There will be no impact on end-users and their ability to connect to their desktops
• During this maintenance there will be a brief (not more than 2 minutes) downtime on the Administration Console. Administrative functions will be temporarily unavailable or may appear offline during this brief downtime.
Service reliability is a top priority at Horizon Cloud and we are making continuous improvements to better our systems.
Please visit Service Support Website at http://my.vmware.com or call Service Support Line at 1-877-4VMWARE if you need additional assistance.
Thanks for your patience.
Additional Information: • VMware will provide additional updates on our Unified Status page (http://status.workspaceone.com) until the maintenance activity is complete.
Thank You,
VMware Horizon Communications Team
Posted on Sep 25, 2026 - 06:29 UTC
Horizon Cloud Maintenance Window:
• Start: [Wednesday, Month Day, Year 00:00 AM UTC]
• End: [Wednesday, Month Day, Year 00:00 AM UTC]
Impact:
• There will be no impact on end-users and their ability to connect to their desktops
• During this maintenance there will be a brief (not more than 2 minutes) downtime on the Administration Console. Administrative functions will be temporarily unavailable or may appear offline during this brief downtime.
Service reliability is a top priority at Horizon Cloud and we are making continuous improvements to better our systems.
Please visit Service Support Website at http://my.vmware.com or call Service Support Line at 1-877-4VMWARE if you need additional assistance.
Thanks for your patience.
Additional Information: • VMware will provide additional updates on our Unified Status page (http://status.workspaceone.com) until the maintenance activity is complete.
Thank You,
VMware Horizon Communications Team
Posted on Sep 25, 2026 - 06:29 UTC
Omnissa Access and Workspace ONE Hub Services Certificate Rotation §[Add%20environment]§ (Full Region/Partial Region) Test Oct 3, 2026 11:15-15:15 UTC
Omnissa Access and Workspace ONE Hub Services will be replacing the TLS certificate for §[Domain%20name%3F]§. There is no downtime for this change however some customers may have implemented solutions that require review or an update when the TLS certificate is replaced. See Workspace ONE Access SaaS TLS certificates renewal and replacement process (https://kb.omnissa.com/s/article/88153) for additional information.
Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.
Posted on Sep 28, 2026 - 11:16 UTC
Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.
Posted on Sep 28, 2026 - 11:16 UTC
Horizon Cloud on Azure: Scheduled Emergency Maintenance Completed Template Test Oct 3, 2026 11:17-15:17 UTC
This is to inform you that the emergency maintenance activity has been completed.
Thank you for your patience and apologies for any inconvenience caused.
Service reliability is a top priority at Horizon Cloud and we are making continuous improvements to better our systems.
Additional Information and Support:
Please visit Service Support Website at http://my.vmware.com or call Service Support Line at 1-877-4VMWARE if you need additional assistance.
Thank You,
VMware Horizon Communications Team
Posted on Sep 28, 2026 - 11:18 UTC
Thank you for your patience and apologies for any inconvenience caused.
Service reliability is a top priority at Horizon Cloud and we are making continuous improvements to better our systems.
Additional Information and Support:
Please visit Service Support Website at http://my.vmware.com or call Service Support Line at 1-877-4VMWARE if you need additional assistance.
Thank You,
VMware Horizon Communications Team
Posted on Sep 28, 2026 - 11:18 UTC
Test UEM Maintainance Oct 3, 2026 11:18-15:18 UTC
Workspace ONE UEM and Assist are scheduled to undergo maintenance on Month DD, YYYY.
Maintenance Window:
• Start: Friday, Month DD, YYYY, 15:00 UTC
• End: Friday, Month DD, YYYY, 19:00 UTC
Change:
Infrastructure Patching
Customer Impact:
Omnissa Cloud Services portal has been updated for all customers in scope for this maintenance.
During the window customer end-users may experience intermediate latency and timeouts.
For more information, please refer to the FAQ : https://kb.omnissa.com/s/article/2960724
Downtime:
5 min on average
System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.
Posted on Sep 28, 2026 - 11:19 UTC
Maintenance Window:
• Start: Friday, Month DD, YYYY, 15:00 UTC
• End: Friday, Month DD, YYYY, 19:00 UTC
Change:
Infrastructure Patching
Customer Impact:
Omnissa Cloud Services portal has been updated for all customers in scope for this maintenance.
During the window customer end-users may experience intermediate latency and timeouts.
For more information, please refer to the FAQ : https://kb.omnissa.com/s/article/2960724
Downtime:
5 min on average
System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.
Posted on Sep 28, 2026 - 11:19 UTC
Workspace ONE Intelligence Maintenance Test Oct 3, 2026 13:54-17:54 UTC
Workspace ONE Intelligence will be under maintenance effective §[YYYY%2FMM%2FDD%20HH%3AMM]§ Pacific Time.
Posted on Sep 28, 2026 - 13:58 UTC
Posted on Sep 28, 2026 - 13:58 UTC
Workspace ONE Access and Hub Services Planned Maintenance: §[Add%20maintenance%20summary]§ (§[Add%20Region]§) Test Oct 4, 2026 06:52-10:52 UTC
Workspace ONE Access and Hub Services will be §[Add%20maintenance%20description]§
Service reliability is a top priority at Workspace ONE and we are making continuous improvements to better our systems. Please visit https://support.workspaceone.com if you need additional assistance.
Posted on Sep 29, 2026 - 06:52 UTC
Service reliability is a top priority at Workspace ONE and we are making continuous improvements to better our systems. Please visit https://support.workspaceone.com if you need additional assistance.
Posted on Sep 29, 2026 - 06:52 UTC
Horizon Cloud Service: AKS and Istio Cluster Version Upgrade - Maintenance Window: Day of Week, Month Day, Year - Broker Test Oct 4, 2026 06:59-10:59 UTC
Horizon Cloud Service is performing maintenance on AKS(* *) and Istio (* *) cluster version upgrade on * * region in the below maintenance window.
Horizon Cloud Maintenance Window:
• Start: [Day of Week, Month Day, Year 00:00 AM UTC]
• End: [Day of Week, Month Day, Year 00:00 AM UTC]
Impact:
Possible disruption to services, no outages expected
Possible degradation in service performance / increase in latency
Service reliability is a top priority at Horizon Cloud and we are making continuous improvements to better our systems.
Please visit Service Support Website at http://my.vmware.com or call Service Support Line at 1-877-4VMWARE if you need additional assistance.
Thanks for your patience.
Additional Information:
• VMware will provide additional updates on our Unified Status page (http://status.workspaceone.com) until the maintenance activity is complete.
Thank You,
VMware Horizon Communications Team
Posted on Sep 29, 2026 - 07:07 UTC
Horizon Cloud Maintenance Window:
• Start: [Day of Week, Month Day, Year 00:00 AM UTC]
• End: [Day of Week, Month Day, Year 00:00 AM UTC]
Impact:
Possible disruption to services, no outages expected
Possible degradation in service performance / increase in latency
Service reliability is a top priority at Horizon Cloud and we are making continuous improvements to better our systems.
Please visit Service Support Website at http://my.vmware.com or call Service Support Line at 1-877-4VMWARE if you need additional assistance.
Thanks for your patience.
Additional Information:
• VMware will provide additional updates on our Unified Status page (http://status.workspaceone.com) until the maintenance activity is complete.
Thank You,
VMware Horizon Communications Team
Posted on Sep 29, 2026 - 07:07 UTC