Minor Service Outage

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Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Workspace ONE UEM: Data Center Monthly Maintenance July 19, 2025 / USA (Parital Region) Jul 19, 2025 01:00-05:00 UTC

Workspace ONE UEM is scheduled to undergo maintenance.


Maintenance Window:
• Start: Saturday, July 19 2025, 01:00 UTC
• End: Saturday, July 19, 2025, 05:00 UTC

Change:
Network Firewall Maintenance

Customer Impact:
Omnissa Connect portal has been updated for all customers in scope for this maintenance.
No actions required before or after the change.

Downtime:
10 minutes

System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.
Posted on Jul 11, 2025 - 07:33 UTC
Jul 18, 2025
Horizon Cloud Service Next-Gen: VM Hub Emergency Maintenance - Maintenance Window: Friday, July, 2025, 15:30 UTC - EU region
Completed - Horizon Cloud Service Next-Gen VM Hub Emergency Maintenance is now complete.

Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems.
Jul 18, 15:49 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 18, 15:30 UTC
Scheduled - Horizon Cloud Service Next-Gen is going to perform emergency maintenance in EU region for VM Hub during the below maintenance window.

Maintenance Window:
• Start: Friday, July, 2025, 15:30 UTC
• End: Friday, July, 2025, 16:00 UTC

Impact:
• Potential intermittent access issues to those end users who will be trying to launch their desktop/ applications, however, retry should succeed.

Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems.

Additional Information and Support:
Please visit Service Support Website at Customer Connect (https://customerconnect.omnissa.com/home ) to submit a case through Customer Connect.
For information on contacting service support, see How to file a Support Request in Customer Connect (https://kb.omnissa.com/s/article/2006985).

Thanks for your patience.

Additional Information: Omnissa Horizon Cloud Service Team will provide additional updates on our Unified Status page (http://status.workspaceone.com) until the maintenance activity is complete.
Jul 18, 15:20 UTC
Jul 17, 2025

No incidents reported.

Jul 16, 2025

No incidents reported.

Jul 15, 2025

No incidents reported.

Jul 14, 2025

No incidents reported.

Jul 13, 2025

No incidents reported.

Jul 12, 2025

No incidents reported.

Jul 11, 2025

No incidents reported.

Jul 10, 2025

No incidents reported.

Jul 9, 2025

No incidents reported.

Jul 8, 2025

No incidents reported.

Jul 7, 2025

No incidents reported.

Jul 6, 2025

No incidents reported.

Jul 5, 2025

No incidents reported.

Jul 4, 2025

No incidents reported.

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