Investigating - asdfghjkl;'
Apr 17, 2025 - 02:08 UTC
Update - DAVsfdvfvvzfvzvcx
Apr 11, 2025 - 01:06 UTC
Investigating - zvxZCXZ CX
Apr 11, 2025 - 01:05 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 31, 2025 - 15:00 UTC
Scheduled - Workspace ONE UEM is scheduled to undergo preventative storage infrastructure maintenance.

Maintenance Window:
• Start: Monday, March 31, 2025, 15:00 UTC
• End: Monday, March 31, 2025, 19:00 UTC


Change: File Storage Infrastructure Maintenance

Customer Impact:
Omnissa Connect portal has been updated for all customers in scope for this maintenance.
During this time frame, you can expect the following:
• Admin users will not be able to upload internal applications or content to the Web Console or via API
• Devices may see errors when downloading internal applications or content
• Applications and content hosted on 3rd party stores or on-premise solutions will not be affected
• Workspace ONE UEM Services will otherwise remain online and available throughout this maintenance

Downtime:
No downtime is expected for this maintenance

System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.

Mar 31, 2025 15:00-19:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 15, 2025 - 13:30 UTC
Scheduled - Horizon Cloud is performing an emergency maintenance on the Universal Broker in Japan region during the below maintenance window.

Maintenance Window:
•Start: Saturday, February 15, 2025 13:30 UTC
•End: Saturday, February 15, 2025 15:30 UTC

Impact:
•There can be intermittent access issues to those customers who will be trying to access their desktop/ applications using Universal Broker.
•During this maintenance there will be a downtime that can take up to 60 minutes on the Universal Broker Console.
Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems.

Additional Information and Support:
Please visit Service Support Website at Customer Connect (https://customerconnect.omnissa.com/home ) to submit a case through Customer Connect.
For information on contacting service support, see How to file a Support Request in Customer Connect (https://kb.omnissa.com/s/article/2006985).

Thanks for your patience.

Additional Information: Omnissa Horizon Cloud Service Team will provide additional updates on our Unified Status page (http://status.workspaceone.com) until the maintenance activity is complete

Feb 15, 2025 13:30-15:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 24, 2024 - 02:00 UTC
Scheduled - Workspace ONE UEM is scheduled to undergo maintenance.

Maintenance Window:
Start: Sunday, November 24, 2024, 02:00 UTC
End: Sunday, November 24, 2024, 08:00 UTC

Change:
Emergency Preventative Server Infrastructure Maintenance

Customer Impact:
My Workspace ONE portal has been updated for all customers in scope for this maintenance.
No actions required before or after the change.

Downtime: No downtime expected

System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems. Please visit support.workspaceone.com if you need additional assistance.

Nov 24, 2024 02:00-08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 23, 2024 - 02:00 UTC
Scheduled - Workspace ONE UEM is scheduled to undergo maintenance.

Maintenance Window:
Start: Saturday, November 23, 2024, 02:00 UTC
End: Saturday, November 23, 2024, 08:00 UTC

Change:
Emergency Preventative Server Infrastructure Maintenance

Customer Impact:
My Workspace ONE portal has been updated for all customers in scope for this maintenance.
No actions required before or after the change.

Downtime: No downtime expected

System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems. Please visit support.workspaceone.com if you need additional assistance.

Nov 23, 2024 02:00-08:00 UTC
Investigating - Workspace ONE Access and Hub Services is investigating reports of issues impacting . We will provide more information shortly.
Service reliability is a top priority at Workspace ONE and we are making continuous improvements to better our systems.

Nov 19, 2024 - 10:28 UTC
Update - Horizon Cloud Service First-Gen continues to experience intermittent issues with Virtual Machine (VM) provisioning and power operations in the Azure East US region.

Microsoft is working to mitigate this issue and bring healthy capacity buffers for new allocations.

The Horizon Cloud Service Operations team is closely monitoring the situation and collaborating with Microsoft to ensure a full recovery.

Our next update will be in 3 hours or as events warrant. Thank you for your patience and understanding.

Nov 07, 2024 - 13:51 UTC
Update - Horizon Cloud Service First-Gen continues to experience intermittent issues with Virtual Machine (VM) provisioning and power operations in the Azure East US region.

Microsoft continues implementing all our efforts toward the mitigation process to restore the ongoing issues and bring healthy capacity buffers for new allocations.

The Horizon Cloud Service Operations team is closely monitoring the situation and collaborating with Microsoft to ensure a full recovery.

The next update will be provided in 3 hours or as events warrant. Thank you for your patience and assistance.

Nov 07, 2024 - 13:50 UTC
Identified - Horizon Cloud Service First-Gen continues to experience intermittent issues with VM provisioning and power operations in the Azure East US region due to Azure capacity constraints within a backend service that Azure Data Factory relies on for data flow operations. Existing VMs that are currently running are not impacted.

The Horizon Cloud Service Operations team is closely monitoring the situation and collaborating with Microsoft to ensure a full recovery.

The next update will be provided in 2 hours or sooner if necessary. Thank you for your patience and assistance.

Service reliability is a top priority at Horizon Cloud Service, and we are continuously improving our systems.

Nov 07, 2024 - 13:49 UTC
Investigating - Workspace ONE Access and Hub Services is investigating reports of issues impacting workspaceair.com and vmwareidentity.com. We will provide more information shortly.
Service reliability is a top priority at Workspace ONE and we are making continuous improvements to better our systems.

May 29, 2024 - 21:16 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 06, 2024 - 15:00 UTC
Scheduled - Potential degradation of service during systems migration.

Maintenance Window:

• Start: Monday, May 06, 2024, 15:00 UTC
• End: Monday, May 06, 2024, 17:00 UTC

Change:

While we migrate to our new systems, you may experience unforeseen degradation of service including access to the service consoles. Disruption should be minimal and complete by 1pm EST.

Customer Impact:

Customers may experience intermittent issues with access to service consoles from Workspace ONE Cloud. This should not last for more than 5-10 minutes so please continue to try again if you experience these issues.

Downtime: 0 minutes

System reliability is a top priority at VMware Workspace ONE, and we are making continuous improvements to better our systems.

Please visit support.workspaceone.com if you need additional assistance.

May 6, 2024 15:00-16:00 UTC
Investigating - Workspace ONE Access and Hub Services is investigating increased error rates for requests made to the service. There may be limited or no service impact at this time.
Service reliability is a top priority at Workspace ONE and we are making continuous improvements to better our systems.

Mar 28, 2024 - 20:58 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 29, 2024 - 18:00 UTC
Scheduled - VMware Workspace ONE UEM SaaS SMTP services are scheduled to undergo maintenance.

Maintenance Window:
• Start: Friday, March 29, 2024, 18:00 UTC
• End: Friday, March 29, 2024, 22:00 UTC


Change: DMARC Protocol Enablement on VMware Workspace ONE UEM SaaS SMTP services

Customer Impact:
- Workspace ONE UEM SaaS Services will remain online and available throughout this maintenance
- No impact is expected to end-users, customers can refer to published KB for more information about the change and how to prepare for it: https://kb.vmware.com/s/article/96400

Downtime:
No downtime is expected

System reliability is a top priority at VMware Workspace ONE, and we are making continuous improvements to better our systems.

Mar 29, 2024 18:00-22:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 22, 2024 - 07:30 UTC
Scheduled - Workspace ONE Access and Hub Services are performing maintenance on databases in (United States) for domain vmwareidentity.com on Wednesday February 21, 2024, between 11:30 PM and Midnight Pacific. Services will remain accessible during the update with only a few minutes of possibly slower response times and, in some cases, a small number of failed request that are expected to succeed on retry. Foobar.

Service reliability is a top priority at Workspace ONE and we are making continuous improvements to better our systems.

Feb 22, 2024 07:30-08:00 UTC
Monitoring - The issue is now resolved. We apologize for the inconvenience and thank you for your patience and continued support.
Service reliability is a top priority at Workspace ONE and we are making continuous improvements to better our systems.

Nov 29, 2023 - 20:20 UTC
Investigating - Workspace ONE Access and Hub Services is investigating reports of issues launching applications. We will provide more information shortly.
Service reliability is a top priority at Workspace ONE and we are making continuous improvements to better our systems.

Nov 29, 2023 - 19:51 UTC
Investigating - VMware Workspace ONE Access and Hub Services is investigating reports of issues. We will provide more information shortly. System reliability is a top priority at VMware Workspace ONE, and we are making continuous improvements to better our systems. Please visit support.workspaceone.com if you need additional assistance.
Aug 08, 2023 - 10:02 UTC
Update - Operations teams are actively working to resolve the issue. Please stand by for further updates.
Mar 02, 2023 - 10:18 UTC
Investigating - VMware Workspace ONE Access and Hub Services is investigating reports of issues. We will provide more information shortly. System reliability is a top priority at VMware Workspace ONE, and we are making continuous improvements to better our systems. Please visit support.workspaceone.com if you need additional assistance.
Mar 02, 2023 - 10:16 UTC
Investigating - The Horizon Cloud Monitoring has identified multiple alerts received in . Our DevOps team is investigating the issue with high priority. We will update you on the impact and other details shortly.



Impact details:

(Check with ops team/requestor for impact details)



Service reliability is a top priority at Horizon Cloud and we are making continuous improvements to better our systems.

Please visit Service Support Website at http://my.vmware.com or call Service Support Line at 1-877-4VMWARE if you need additional assistance.



Additional Information:

• VMware will provide additional updates on our Unified Status page (http://status.workspaceone.com) until this issue has been resolved.



Thank You,

VMware Horizon Communications Team

Feb 23, 2023 - 13:14 UTC
Monitoring - Operations teams are actively working to resolve the issue.We will keep you posted on further updates.

Service reliability is a top priority at Horizon Cloud, and we are making continuous improvements to better our systems.

Please visit Service Support Website at http://my.vmware.com or call Service Support Line at 1-877-4VMWARE if you need additional assistance.

Additional Information:
• VMware will provide additional updates on our Unified Status page (http://status.workspaceone.com)

Thank You,
VMware Horizon Communications Team

Feb 07, 2023 - 14:27 UTC
Investigating - The Horizon Cloud Monitoring has identified multiple alerts received in . Our DevOps team is investigating the issue with high priority. We will update you on the impact and other details shortly.



Impact details:

(Check with ops team/requestor for impact details)



Service reliability is a top priority at Horizon Cloud and we are making continuous improvements to better our systems.

Please visit Service Support Website at http://my.vmware.com or call Service Support Line at 1-877-4VMWARE if you need additional assistance.



Additional Information:

• VMware will provide additional updates on our Unified Status page (http://status.workspaceone.com) until this issue has been resolved.



Thank You,

VMware Horizon Communications Team

Feb 07, 2023 - 14:27 UTC
Update - We are continuing to investigate this issue.
Feb 15, 2023 - 17:34 UTC
Update - Workspace ONE Access and Hub Services continues to experience issues.
Operations teams have identified the issue and are working to resolve it.

Feb 13, 2023 - 22:34 UTC
Investigating - Workspace ONE Access and Hub Services is investigating reports of issues launching applications. We will provide more information shortly.
Service reliability is a top priority at Workspace ONE and we are making continuous improvements to better our systems.

Feb 01, 2023 - 22:33 UTC
Update - #3: Operations teams are actively working to resolve the issue. We will keep you posted on further updates.

Service reliability is a top priority at Horizon Cloud, and we are making continuous improvements to better our systems.

Please visit Service Support Website at http://my.vmware.com or call Service Support Line at 1-877-4VMWARE if you need additional assistance.

Additional Information:
• VMware will provide additional updates on our Unified Status page (http://status.workspaceone.com)

Thank You,
VMware Horizon Communications Team

Feb 07, 2023 - 11:32 UTC
Monitoring - Operations teams are actively working to resolve the issue.We will keep you posted on further updates.

Service reliability is a top priority at Horizon Cloud, and we are making continuous improvements to better our systems.

Please visit Service Support Website at http://my.vmware.com or call Service Support Line at 1-877-4VMWARE if you need additional assistance.

Additional Information:
• VMware will provide additional updates on our Unified Status page (http://status.workspaceone.com)

Thank You,
VMware Horizon Communications Team

Feb 07, 2023 - 11:28 UTC
Identified - Operations teams are actively working to resolve the issue.We will keep you posted on further updates.

Service reliability is a top priority at Horizon Cloud, and we are making continuous improvements to better our systems.

Please visit Service Support Website at http://my.vmware.com or call Service Support Line at 1-877-4VMWARE if you need additional assistance.

Additional Information:
• VMware will provide additional updates on our Unified Status page (http://status.workspaceone.com)

Thank You,
VMware Horizon Communications Team

Feb 07, 2023 - 11:27 UTC
Investigating - The Horizon Cloud Monitoring has identified multiple alerts received in . Our DevOps team is investigating the issue with high priority. We will update you on the impact and other details shortly.



Impact details:

(Check with ops team/requestor for impact details)



Service reliability is a top priority at Horizon Cloud and we are making continuous improvements to better our systems.

Please visit Service Support Website at http://my.vmware.com or call Service Support Line at 1-877-4VMWARE if you need additional assistance.



Additional Information:

• VMware will provide additional updates on our Unified Status page (http://status.workspaceone.com) until this issue has been resolved.



Thank You,

VMware Horizon Communications Team

Feb 07, 2023 - 10:05 UTC
Investigating - Workspace ONE Access and Hub Services is investigating intermittent performance issues. We will provide more information shortly.

Please visit https://support.workspaceone.com if you need additional assistance.

Nov 17, 2022 - 01:46 UTC
Investigating - VMware Workspace ONE Access and Hub Services is investigating reports of issues. We will provide more information shortly. System reliability is a top priority at VMware Workspace ONE, and we are making continuous improvements to better our systems. Please visit support.workspaceone.com if you need additional assistance.
Jan 06, 2023 - 01:27 UTC
Investigating - Workspace ONE Access and Hub Services is investigating reports of issues launching applications. We will provide more information shortly.

Service reliability is a top priority at Workspace ONE and we are making continuous improvements to better our systems. Please visit https://support.workspaceone.com if you need additional assistance.

Dec 02, 2022 - 21:02 UTC
Update - Operations teams are actively working to resolve the issue. Please stand by for further updates.
Dec 07, 2022 - 22:04 UTC
Identified - Workspace ONE Access and Hub Services continues to experience issues.Operations teams have identified the issue and are working to resolve it.If you have additional questions or concerns, please open a ticket at https://support.workspaceone.com.
Dec 07, 2022 - 21:06 UTC
Investigating - Workspace ONE Access and Hub Services is investigating reports of issues with login. We will provide more information shortly.

Service reliability is a top priority at Workspace ONE and we are making continuous improvements to better our systems. Please visit https://support.workspaceone.com if you need additional assistance.

Dec 07, 2022 - 21:03 UTC
Investigating - The Horizon Cloud Monitoring has identified multiple alerts received in US Region. Our DevOps team is investigating the issue with high priority. We will update you on the impact and other details shortly.

Impact details:
(Check with ops team/requestor for impact details)

Service reliability is a top priority at Horizon Cloud and we are making continuous improvements to better our systems.

Please visit Service Support Website at http://my.vmware.com or call Service Support Line at 1-877-4VMWARE if you need additional assistance.

Additional Information:

• VMware will provide additional updates on our Unified Status page (http://status.workspaceone.com) until this issue has been resolved.

Thank You,
VMware Horizon Communications Team

Nov 01, 2022 - 07:42 UTC

About This Site

This page is for UAT TESTING ONLY and is designed to be a close representation of Production for testing flows - please follow https://status.workspaceone.com for the Production Statuspage

Workspace ONE Assist - Germany Operational
Workspace ONE Assist - USA Operational
Workspace ONE Assist - Japan Operational
Workspace ONE Assist - Australia Operational
Workspace ONE Assist - UK Operational
Workspace ONE Assist - Canada Operational
Workspace ONE Email Notification Service 2-US Operational
Workspace ONE Email Notification Service 2-Germany Operational
Workspace ONE Email Notification Service 2-Japan Operational
Workspace ONE Email Notification Service 2-UK Operational
Workspace ONE Assist - Singapore Operational
getwsone.com Operational
Horizon Cloud Services Operational
HCS Cloud Hosted on IBM/SL - GERMANY - Frankfurt Operational
HCS Cloud Hosted on IBM/SL - JAPAN - Tokyo Operational
HCS Cloud Hosted on IBM/SL - UK - Chessington Operational
HCS Cloud Hosted on IBM/SL - USA - Northern California Operational
HCS Cloud Hosted on IBM/SL - USA - Texas Operational
HCS Cloud Hosted on IBM/SL - USA - Virginia Operational
AWS Cloud Control Plane - APAC Operational
Horizon Cloud Control Plane - Australia 2 Operational
Horizon Cloud Monitoring Services (CMS) Operational
Cloud Monitoring Service (CMS) – United States Operational
Cloud Monitoring Service (CMS) – UK Operational
Cloud Monitoring Service (CMS) – Germany Operational
Cloud Monitoring Service (CMS) – Japan Operational
Cloud Monitoring Service (CMS) – Australia Operational
Workspace ONE Intelligence Operational
Workspace ONE Data Center Console Access - US Operational
Workspace ONE Data Center Data Ingest - US Operational
Workspace ONE Data Center Console Access - DE Operational
Workspace ONE Data Center Data Ingest - DE Operational
Workspace ONE Data Center Console Access - EMEA Operational
Workspace ONE Data Center Data Ingest - EMEA Operational
Workspace ONE Data Center Console Access - Australia Operational
Workspace ONE Data Center Data Ingest - Australia Operational
Workspace ONE Data Center Console Access - Canada Operational
Workspace ONE Data Center Data Ingest - Canada Operational
Workspace ONE Data Center Console Access - APAC Operational
Workspace ONE Data Center Data Ingest - APAC Operational
Workspace ONE Data Center Console Access - London Operational
Workspace ONE Data Center Data Ingest - London Operational
Workspace ONE Data Center Console Access - GovCloud Operational
Workspace ONE Data Center Data Ingest - GovCloud Operational
Workspace ONE Data Center Console Access - Singapore Operational
Workspace ONE Data Center Console Access - India Operational
Workspace ONE Data Center Data Ingest - Singapore Operational
Workspace ONE Data Center Data Ingest - India Operational
Workspace ONE UEM Degraded Performance
Workspace ONE UEM - USA Operational
Workspace ONE UEM - Germany Operational
Workspace ONE UEM - Japan Operational
Workspace ONE UEM - UK Under Maintenance
Workspace ONE UEM - Australia Under Maintenance
Workspace ONE UEM - Canada Operational
Workspace ONE UEM - Singapore Under Maintenance
Cloud Notification Services (for ENS) - Global Degraded Performance
My Workspace ONE - Global Operational
App Wrapping Operational
AWCP (for APNs) - Global Operational
SMTP UEM - USA Operational
Workspace ONE UEM - India Under Maintenance
Auto-Discovery - USA Operational
VMware Seeded Apps (Workspace One Launcher) - Global Operational
Workspace ONE UEM - GovCloud Operational
Cloud Notification Service (For ENS) - GovCloud Operational
SMTP - GovCloud Operational
Workspace ONE Email Notification Service 2 - GovCloud Operational
Console Access (Horizon Cloud Admin Console) Partial Outage
Console Access (Horizon Cloud Admin Console) – AP Australia East (New South Wales) Operational
Console Access (Horizon Cloud Admin Console) – AP Australia East (New South Wales) 2 Operational
Console Access (Horizon Cloud Admin Console) – AP Japan East Partial Outage
Console Access (Horizon Cloud Admin Console) – EU UK South (London) Operational
Console Access (Horizon Cloud Admin Console) – EU North (Ireland) 2 Operational
Console Access (Horizon Cloud Admin Console) – EU North (Ireland) Operational
Console Access (Horizon Cloud Admin Console) – US West 2 Operational
Console Access (Horizon Cloud Admin Console) – US North Central (Illinois) Operational
Console Access (Horizon Cloud Admin Console) – Germany West Central (Frankfurt) Operational
Horizon Cloud Universal Broker Major Outage
Horizon Cloud Universal Broker - USA Major Outage
Horizon Cloud Universal Broker - Europe Operational
Horizon Cloud Universal Broker - APAC Operational
Workspace ONE Experience Workflows Operational
WS1 Experience Workflows-Canada Operational
WS1 Experience Workflows-Australia Operational
WS1 Experience Workflows-UK Operational
WS1 Experience Workflows-Ireland Operational
WS1 Experience Workflows-Germany Operational
WS1 Experience Workflows-US1 Operational
WS1 Experience Workflows-US2 Operational
WS1 Experience Workflows-US3 Operational
WS1 Experience Workflows-Preview Operational
Horizon Cloud Service Next-Gen Partial Outage
Horizon Cloud Service Next-Gen - United States Operational
Horizon Cloud Service Next-Gen - Germany Operational
Horizon Cloud Service Next-Gen - Ireland Operational
Horizon Cloud Service Next-Gen - Japan Operational
Universal Console - US Partial Outage
Universal Console - Ireland Operational
Universal Console - Japan Operational
Horizon Portal - Broker - US Operational
Horizon Portal - Broker - Ireland Operational
Horizon Portal - Broker - Japan Operational
Edge Hub - US Operational
Edge Hub - Ireland Operational
Edge Hub - Japan Operational
VM Hub - US Operational
VM Hub - Germany Operational
VM Hub - UK Operational
VM Hub - Ireland Operational
VM Hub - Australia Operational
VM Hub - Japan Operational
Regional Data Shard - US Operational
Regional Data Shard - Germany Operational
Regional Data Shard - UK Operational
Regional Data Shard - Ireland Operational
Regional Data Shard - Japan Operational
Regional Data Shard - Australia Operational
VM Hub - India Operational
Regional Data Shard - India Operational
Workspace ONE Access Operational
Workspace ONE Access - US1 Operational
Workspace ONE Access - US2 Operational
Workspace ONE Access - US3 Operational
Workspace ONE Access - Germany Operational
Workspace ONE Access - Ireland Operational
Workspace ONE Access - UK Operational
Workspace ONE Access - Japan Operational
Workspace ONE Access - Australia Operational
Workspace ONE Access - Canada Operational
Workspace ONE Access - GovCloud Operational
Workspace ONE Access - Singapore Operational
Workspace ONE Access - India Operational
Workspace ONE Hub Services Catalog Degraded Performance
Workspace ONE Hub Services Catalog - US1 Operational
Workspace ONE Hub Services Catalog - US2 Operational
Workspace ONE Hub Services Catalog - US3 Degraded Performance
Workspace ONE Hub Services Catalog - Germany Operational
Workspace ONE Hub Services Catalog - Ireland Operational
Workspace ONE Hub Services Catalog -UK Operational
Workspace ONE Hub Services Catalog - Japan Operational
Workspace ONE Hub Services Catalog - Australia Operational
Workspace ONE Hub Services Catalog - Canada Operational
Workspace ONE Hub Services - GovCloud Operational
Workspace ONE Hub Services Catalog - India Operational
Workspace ONE Hub Services Catalog - Singapore Operational
Cloud Service Platform - US Operational
Workspace ONE Assist - India Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Apr 26, 2025

No incidents reported today.

Apr 25, 2025

No incidents reported.

Apr 24, 2025
Resolved - The issue is resolved. We apologize for the inconvenience and thank you for your patience and continued support.

Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems.

Apr 24, 05:10 UTC
Monitoring - Horizon Cloud Service Next-Gen has completed actions to remediate the issues and confirm that the services are available.

Operations teams are continuing to monitor the availability of the service to ensure the recovery is complete.

Apr 24, 05:10 UTC
Investigating - Horizon Cloud Service next-gen is currently investigating an intermittent DNS issue affecting the vmwhorizon.com endpoint. If you encounter difficulties with vmwhorizon.com, please use the cloud.vmwarehorizon.com endpoint instead. At this time, the service impact is expected to be minimal or none.

Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems.

Apr 24, 05:08 UTC
Apr 23, 2025

No incidents reported.

Apr 22, 2025

No incidents reported.

Apr 21, 2025

No incidents reported.

Apr 20, 2025

No incidents reported.

Apr 19, 2025

No incidents reported.

Apr 18, 2025

No incidents reported.

Apr 17, 2025
Resolved - This is to inform you, that this is an after-the-fact notification where VMware monitoring had identified an issue with non-functionality of (Region) between (Time) Thursday, Month Day, Year.

During this time frame, all customer pods under this region had an impact on doing any admin-related activities. The system is currently being monitored by the VMware DevOps team.

Service reliability is a top priority at Horizon Cloud and we are making continuous improvements to better our systems.

Please visit Service Support Website at http://my.vmware.com or call Service Support Line at 1-877-4VMWARE if you need additional assistance.

Additional Information:
• VMware will provide additional updates on our Unified Status page (http://status.workspaceone.com) until this issue has been resolved.

Thank You,
VMware Horizon Communications Team

Apr 17, 04:27 UTC
Investigating - This is to inform you, that this is an after-the-fact notification where VMware monitoring had identified an issue with non-functionality of (Region) between (Time) Thursday, Month Day, Year.

During this time frame, all customer pods under this region had an impact on doing any admin-related activities. The system is currently being monitored by the VMware DevOps team.

Service reliability is a top priority at Horizon Cloud and we are making continuous improvements to better our systems.

Please visit Service Support Website at http://my.vmware.com or call Service Support Line at 1-877-4VMWARE if you need additional assistance.

Additional Information:
• VMware will provide additional updates on our Unified Status page (http://status.workspaceone.com) until this issue has been resolved.

Apr 17, 04:26 UTC
Apr 16, 2025

No incidents reported.

Apr 15, 2025
Resolved - The issue is resolved. We apologize for the inconvenience and thank you for your patience and continued support.

Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems.

Apr 15, 11:33 UTC
Monitoring - Horizon Cloud Service Next-Gen has completed actions to remediate the issues and confirm that the services are available.

Operations teams are continuing to monitor the availability of the service to ensure the recovery is complete.

Apr 15, 11:31 UTC
Identified - Horizon Cloud Service Next-Gen continues to experience issues in the JP Region.

We have identified the issue with Virtual Machine (VM) provisioning for new pools and expanding existing ones due to event processing problems. We are actively working to resolve it.

The next update will be provided in 1 hour or as events warrant. Thanks for your patience.

Apr 15, 11:30 UTC
Update - Horizon Cloud Service Next-Gen continues to experience issues in the JP Region.

We have identified the issue with Virtual Machine(VM) provisioning for new pools and expanding existing ones, and we are actively working to resolve it.

The next update will be provided in 1 hour or as events warrant. Thanks for your patience.

Apr 15, 11:29 UTC
Investigating - Horizon Cloud Service next-gen is investigating increased error rates for requests made to the service. There may be limited or no service impact at this timee

Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems.

Apr 15, 11:27 UTC
Apr 14, 2025
Resolved - This is to inform you, that this is an after-the-fact notification where VMware monitoring had identified an issue with non-functionality of (Region) between (Time) Thursday, Month Day, Year.

During this time frame, all customer pods under this region had an impact on doing any admin-related activities. The system is currently being monitored by the VMware DevOps team.

Service reliability is a top priority at Horizon Cloud and we are making continuous improvements to better our systems.

Please visit Service Support Website at http://my.vmware.com or call Service Support Line at 1-877-4VMWARE if you need additional assistance.

Additional Information:
• VMware will provide additional updates on our Unified Status page (http://status.workspaceone.com) until this issue has been resolved.

Thank You,
VMware Horizon Communications Team

Apr 14, 20:08 UTC
Investigating - This is to inform you, that this is an after-the-fact notification where VMware monitoring had identified an issue with non-functionality of (Region) between (Time) Thursday, Month Day, Year.

During this time frame, all customer pods under this region had an impact on doing any admin-related activities. The system is currently being monitored by the VMware DevOps team.

Service reliability is a top priority at Horizon Cloud and we are making continuous improvements to better our systems.

Please visit Service Support Website at http://my.vmware.com or call Service Support Line at 1-877-4VMWARE if you need additional assistance.

Additional Information:
• VMware will provide additional updates on our Unified Status page (http://status.workspaceone.com) until this issue has been resolved.

Thank You,
VMware Horizon Communications Team

Apr 14, 20:07 UTC
Apr 13, 2025

No incidents reported.

Apr 12, 2025
Resolved - asdfghj.,mnvcxzzxcvbnmnbvcxz
Apr 12, 04:15 UTC
Monitoring - asdfghjklkjhgfzzxcvbnm,mnbcxzxcvbm
Apr 12, 04:14 UTC
Investigating - asdfghjkjhgfdsdfghk.kjhgfds
Apr 12, 04:14 UTC